Returns & Exchange Policy

General Policy

All sales are final. However, we offer returns or exchanges in the following specific cases:

• Faulty, Damaged, or Incorrect Items: If you receive a damaged, defective, or incorrect item, please contact us via WhatsApp at +92 328 8950920 within 3 days of delivery. Please share clear photos of the issue for our team to review.

• Our Responsibility: If the issue is verified as our error, we will cover the return shipping costs.

• Exchanges for Personal Preference: If an exchange is requested due to size issues or personal preference, the customer will be responsible for the courier charges. Please note that original shipping costs (incurred by the brand) are non-refundable.

Condition for Returns

• Items must be unused, unwashed, and in their original condition with all packaging intact.

• Customers must provide their Order ID or Invoice to process the request.

• No requests will be entertained after the 3-day delivery window.

Refunds & Processing

• Refunds or exchanges are processed only after the returned item has been received and inspected at our facility.

• If the requested exchange item is out of stock, we will offer a refund via Bank Transfer, JazzCash, or EasyPaisa.

• For quality assurance, all items are inspected and documented before dispatch to ensure you receive the best quality